FAQ

How I can be a user?

It's easy. Simply fill in your details on our website and register!

Cost anything to join DigayGane.com?

No, there are no costs associated with membership DigaYGane.com and can be canceled at any time. However, you will need to access the Internet to complete our online surveys and need an email address to receive invitations to participate in the surveys.

Can I join DigayGane.com if I live outside the United States?

No. For now, this online panel is open only to residents of the United States. Mexico residents can register here.

What happens after joining?

We will send you a welcome email from DigaYGane.com and you will start receiving email invitations to participate in surveys. The emails contain all the information you need to participate. You will also have profile surveys that will help you getting more surveys.

Why surveys?

Surveys are conducted by companies, governments, agencies and similar organizations who are interested in the views and attitudes of the people who use your products and services. The more they know about what their customers and citizens think, the easier it is for them to improve and adapt their products and services.

How often will I be asked to participate in surveys?

We regularly send survey invitations, but we cannot say who or when members receive invitations. This is because each study is personalized and based on the research objectives for each individual customer. Depending on your profile, you may be asked to fill out surveys with more or less often. For this reason, we ask that you keep your profile as up to date as possible. Note that some servers or software may prevent the delivery of invitations to our studies so make sure DigaYGane.com include in the list of trusted senders in the program you use to surf the Internet.

How can I win money with DigaYGane.com?

First you must be a registered user. Click here to register if you are not a member already. Then start taking surveys, it's that easy! Each survey invitation you receive in your e-mail will have an amount assigned to receive to complete the survey. Once you reach $12.5 or more, you can transfer the money to your PayPal account.

How do I transfer my money to my PayPal™ account?

1. Login to your DigaYGane.com account
2. Click "MY PROFILE" button.
3. Click "REDEEM INCENTIVES" button.
4. Done! You'll need to have at least $12.5 or more in your account to have the "REDEEM INCENTIVES" button enabled.

I don't have a PayPal account. How can I get one?

A PayPal account will be automatically created for you in case you don't have one, or you can create one your self following the next steps:

1. Click here or copy and paste the following URL in your internet address bar: https://www.paypal.com/us/webapps/mpp/account-selection
2. Select "Personal Account" and click "Next".
3. Enter the email and password that you will use for your PayPal account.
4. Enter the rest of the information required, at the end of the registration an email will be sent with an activation link. Go to your email account and click on that link to finish the registration process.
5. Done! Now you are ready to transfer your money to your PayPal™ account. You can also add your preferred debit/credit card or bank account.

Why do you need my personal information?

In general, we use your personal information to communicate with you regarding your membership to the panel and your participation in our surveys. We use this information to provide opportunities to take surveys, to fulfill legal obligations, including compliance with tax requirements or to administer and manage our incentive programs. It is also used to satisfy your requests for incentives or to facilitate your entry into our sweepstakes and communicate with you regarding sweepstakes entries and/or to update our records.

Who I can talk to if I have any concerns about the Privacy Policy?

Contact information is provided above in the tab that says Contact.

If I become a member of DigayGane.com, will I receive emails selling products and services?

No. We do not sell your personal information and never try to sell a product or service.